• All order are free shipping!
  • Most orders placed by 1 p.m. CST (Monday-Friday) are shipped the same day. Orders placed after 1 p.m. are shipped the following business day.
  • After you place your order, you will receive a confirmation email with directions on how to check the status of your order. You will receive another email after your order has shipped. You can always check the status of your order by going to the site and logging into the My Account page.
  • If you receive a product other than what was ordered, we will ship you the correct product at no additional cost. Please Contact Us for assistance. If you ordered the wrong product, please see our Return Policy for more details.
  • Most filters can be kept for an indefinite amount of time in a cool, dry environment. An exception would be Reverse Osmosis Membranes, which should not be purchased until needed.
  • Fridges with built-in water filters are usually side by side models with built-in ice and water dispensers.